case study
UE helps Scottish Courts and Tribunals Service with website security and performance
Background
The Scottish Courts and Tribunals Service (SCTS) is an independent public body which is responsible for the administration of the courts and tribunals of Scotland. The Service is led by a board which is chaired by the Lord President of the Court of Session, and employs over 1000 staff members in the country’s 39 sheriff courts, 34 justice of the peace courts, the Court of Session and the High Court of Justiciary, and at the service’s headquarters in Edinburgh. The day-to-day administration of the service is the responsibility of its Chief Executive and Executive Directors. The Scottish Courts and Tribunals Service is also responsible for providing administrative services for the Judicial Office for Scotland, the Office of the Public Guardian, the Accountant of Court, the Criminal Courts Rules Council, and the Scottish Civil Justice Council.
Chellange
The Scottish Courts and Tribunals Service (SCTS) is an independent public body which is responsible for the administration of the courts and tribunals of Scotland. The Service is led by a board which is chaired by the Lord President of the Court of Session, and employs over 1000 staff members in the country’s 39 sheriff courts, 34 justice of the peace courts, the Court of Session and the High Court of Justiciary, and at the service’s headquarters in Edinburgh. The day-to-day administration of the service is the responsibility of its Chief Executive and Executive Directors. The Scottish Courts and Tribunals Service is also responsible for providing administrative services for the Judicial Office for Scotland, the Office of the Public Guardian, the Accountant of Court, the Criminal Courts Rules Council, and the Scottish Civil Justice Council.
Solution
The Scottish Court and Tribunals Service (SCTS) website is a critical source of information for legal professionals and the public in Scotland. As such, the website must meet demanding requirements in terms of security, performance, and content approval workflow. Additionally, the SCTS has rigorous requirements for the external supply of software and services.
To assist the SCTS in meeting these demands, United Experts (UE) was tasked with implementing best practices for security, performance, and high availability related to content management systems (CMS). UE worked closely with the SCTS team to identify areas of improvement and implement necessary changes. These changes not only helped to enhance the website’s overall performance and security, but they also facilitated a smoother content approval workflow.
UE also provided various maintenance tasks on the project, including the automated update of thousands of documents during the organizational rebranding process. This task required a significant amount of coordination and planning to ensure that all documents were updated correctly and efficiently. UE worked diligently to ensure that the update process went smoothly, minimizing disruption to the SCTS’s operations.
Overall, UE’s expertise and support were critical to ensuring the SCTS website met the demanding requirements for security, performance, and content approval workflow. Through ongoing maintenance and updates, the SCTS can continue to provide essential support to the Scottish Courts and the Judiciary of those courts.